Disney Store Key Holder Cast Member (PT)


Job ID 1085902BRLocation Canutillo, Texas, United StatesBusiness Disney StoreDate posted Mar. 14, 2023

Job Summary:

The retail merchandising divisions of Disney Parks, Experiences, and Products, the Walt Disney Company's business segment (NYSE: DIS) and its subsidiaries that sell merchandise bearing The Walt Disney Company's names. Disney is the owner and operator of Disney stores and shops in North America, Europe, Japan, and China. The Disney store and shop offer high-quality books and merchandise, including exclusive lines that support and promote key entertainment initiatives and Disney, Pixar, Star Wars, Marvel, and National Geographic characters. The U.S. e-commerce destination for guests of all ages is shopDisney.com, which offers a curated selection of products, global collections, and collaborations from Disney and licensees. These products include trend fashion and accessories, toys, home and collectibles, and other categories like collectibles and toys. Disney store and shopDisney, one of the largest and most successful entertainment companies in the world, can only provide magical shopping experiences. Disney currently maintains online stores at www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es, www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp, in addition to physical locations in North America, Japan, China, and Europe. Follow us at for more information: www.shopDisney.com, www.shopDisney.instagram.com, and www.shopDisney.twitter.com

Responsibilities:

By participating in the store's day-to-day operations and supporting the Store Leadership Team, the Key Holder Cast Member ensures that both internal and external guests enjoy "The Best Retail Experience in the World." This is accomplished by providing a consistently high-quality guest experience, developing the Cast, upholding store visual standards, and adhering to established policies and procedures. This is a non-exempt, part-time position.
as Leader on Duty, coaches and inspires Cast Members while upholding a culture that creates exceptional guest experiences both inside and outside the facility. This is accomplished by providing entertainment in the store, encouraging guest participation, and establishing an emotional connection to the brand.
Upholds Disney Store Mission, "Making Mysterious Minutes for Visitors of Any age", through rousing correspondence, honesty and energy for the Brand.
Maintains high performance standards for oneself and others while providing memorable experiences for guests, bolsters others through consistent coaching and feedback, and takes into account the impact of actions on the individual, the team, and the organization.
Maintains a professional appearance and complies with Disney Store grooming guidelines; communicates effectively with all levels, even under pressure; has demonstrated the ability to give basic direction and feedback to Cast Members; has demonstrated the ability to prioritize Guests and tasks; has demonstrated the ability to listen to feedback and take constructive action.